However, you may communicate via private messages and link to external classified ads that do contain personal information (like Craigslist). This includes names, email addresses, and phone numbers. Alt accounts are not exempt from this rule. You must participate on Reddit outside of classified ads to post here. /r/AustinClassifieds a subreddit for Redditors.Welcome to Austin Classifieds! Because who needs Craigslist? ) Rules: is NO LONGER UPDATED/MAINTAINED please read the rules on the new site. Owner statements are confusing to owners.Offering Item Seeking Item Offering Service Seeking Service Offering Housing Seeking Housing Since every email sent from appfolio is sent from a different spammy looking email address, I get frustrated tenants asking which of the 15 email addresses they should use to reach me. If tenants wait too long to respond to an email I sent via appfolio, they are told the thread has expired. Notification emails when a lead inquires have started being unreliable. The integrated email/text feature often fails and does not notify you that it failed causing huge problems. After talking to tons of people, I finally got a support person who understood what I was saying, and all they could offer was a VERY time consuming work-around. That led to more dissmissal from user support as being due to user error, so I finally said I wasn’t taking no for an answer. I tried to get help from support to no avail (it was repeatedly blown off as user error) so then I started going to their live meetups when they came to town begging for help from support in person to make it clear it is not user error. Not to mention, suppressed application fees can be passed on to an owner before you need to refund the fee depending on the timing and that leads to a nightmare of accounting, and having to explain to an owner why you are unprofessionally having to withhold the money in the next month. It could easily be resolved and the idea has lots of votes in the forum yet it remains unaddressed. Suppressed fees amount to commingling, and that is so bad. PROSĮxtremely easy to navigate/train employees to use, tenant rent payment/owner contributions are free with ACH, application-move in flow is smooth, mobile app works well, available property postings look great on my website. Not to mention - I dread having to explain during a state audit why income is “suppressed” from owner reporting. Property managers are dealing with stigma to start with - I don’t need my management software making my company look unreliable/unprofessional/untrustworthy on top of it. I was fine with shrugging my shoulders as this is often how things go with growing companies, but looking completely unprofessional to my tenants/owners due to unreliable email/text, suppressed fee accounting/commingling problems (that are legit problems, not user error), and confusing owner statements have me in talks to switch. are heavily geared toward sales/recruitment and have virtually no value for current clients. None of that anymore, but we are regularly being innundated with value added junk that we can pay for if we want it or obscure improvements that seem pretty specialized/not broadly impactful. Suggestions on the user forum were implemented, or at the very least, were updated by Appfolio so we knew they were aware and cared. They had live support, and same day follow up calls when submitting tickets.
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